Vakanz & Aufbau · Festanstellung

Digital transformation (permanent role)

Group for occupational health and safety

Company
≈ 1,300 employees
Role
Group CIO (permanent role)
Responsibility
36 IT employees; reporting to executive and supervisory board
Scope
IT for 7 subsidiaries, 92 branches
Period
2019–2022
Secured

Business operations maintained during the pandemic, revenue secured

≥ EUR 3.5m

At least EUR 3.5m saved on projects without adequate return; return on capital of at least 200% in the first year

−EUR 150,000

Operating cost reduced by EUR 150,000 per year

Starting point

Deteriorated market position

Tenders lost because IT requirements for digital processes, security and interfaces were not met.

Outdated IT

Technical debt, insecure systems, excessive cost.

Low professionalism of IT management

Projects out of control, lack of cost transparency and planning certainty.

Objectives

  • Digital transformation of the group
  • Sales-enabling IT strategy including security and cloud standards
  • Modernisation of IT to a competitive level

Measures

  • Customer platforms for key accounts
  • Digitalisation of internal and external collaboration, mobile working
  • Business processes into the cloud, legally compliant data storage
  • Group-wide project portfolio and multi-project management
  • IT organisation from functionally separated to service-oriented

Decisive turning point: Projects without adequate return stopped: at least EUR 3.5m saved.

How I proceed

  1. Day 30Ability to act and decide

    Situation, risks and decision papers are on the table; the first decisions have been taken.

  2. Day 60Stabilisation and alignment

    Operations are stable, governance and reporting are running, the target picture is agreed.

  3. Day 90Ability to transform

    Organisation, plan and budget carry the implementation; it runs in phases with accepted outcomes.

More case studies

Crisis

IT turnaround

Automotive supplier, PE-owned

Dynamics 365 Business Central live by Day 1; M365 rollout from dead end to home stretch; trust restored between management, IT leadership and team; IT target picture, service catalogue/SLA and IT governance framework established

Situation

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